To protect the health of our guests and staff, we have implemented our standard cleaning procedures and applied the hotel protocols defined by the Marche region.
The entire structure and systems were sanitized before reopening by the specialized company AN.SI. Service.
Protocol for the hotels in the Marche region:
Staff were trained on hygiene procedures for their own and others’ health.
The rooms before the arrival of new customers will always be sanitized with special products, the subsequent cleaning for customers who make stays of several nights, will be the normal cleaning treatments, at the departure the rooms will be sanitized again.
The keys of the rooms will be sanitized before the delivery to the guests, and will be kept by them until the end of the stay.
Guests are entitled to request that cleaning staff not enter the room during their stay.
We apologize in advance if these operations will lead to a slight increase in the waiting time of the room on the day of arrival, but these measures are necessary for everyone’s health.
The common areas will be sanitized on a daily basis, and the various rules of conduct to be respected by all will be displayed in the various rooms.
We ask for your help in managing these procedures, therefore we ask you to report any critical point, or procedure not respected, by making it known at the reception.
The hotel staff will always be at your disposal during your stay for any information on the matter.
Products used for daily sanitization:
Here is the video of the initial total disinfection.